Course Descriptions
What you will learn
At CCC, you will learn the practical skills necessary to help manage the day-to-day operations of everything from a small Doctor’s or Dentist’s office to a large public research hospital. We offer dynamic, hands-on classes equipped with the latest software and technology, that will teach you how to:
- Manage electronic health records
- Communicate with health insurance companies through Industry-standard billing and coding processes
- Create and manage healthcare and other business documents
- Design and utilize spreadsheets and other information databases
- Help doctors and nurses care for and communicate with patients
- Understand and use standard medical language and terminology
- And much more . . .
Courses
C100 — Word Processing
Take an in-depth look at the creation of text documents using Microsoft Word 2010. You will learn to create professional-looking letters, memos, reports, and other standardized forms, to integrate mailing lists, graphs, charts and other text-based documents. This course emphasizes the use of powerful software tools such as spelling and grammar checker, thesaurus, auto-correction, language translation, indexing and tables.
C110 — Electronic Spreadsheets
Learn how to effectively create and use electronic spreadsheets with Microsoft Excel 2010. This is a powerful program designed to help manage lots of complex information like customer lists, purchase or shipping data, financial information, and market research data. Hands-on exercises give you the opportunity to develop your skills in a wide variety of real-world business situations, including creating lists, programming numeric calculations, creating budgets and graphs, and running basic statistical analyses.
C120 — Internet Research and Microsoft Outlook
Anything you need to know is on the internet . . . but this amazing tool is only as powerful as your ability to use it. Hone your research skills; learn the shortcuts and strategies to find exactly what you are looking for the first time you search. When you understand how to harness the power of the internet, the world’s information is at your fingertips.
In the same class, you will develop your communication skills with email, contact management, calendar and scheduling functions in Microsoft Outlook 2010, a powerful e-mail and contact management program that many businesses use to organize and share information. You will manage electronic messages, appointments, contacts, and tasks, track activities, attach files and create detailed business projects in hands-on exercises designed to mirror the demands of the real-world of business.
C210 — Computerized Medical Billing
Develop a full understanding of the concepts and procedures required to perform tasks involved in health insurance billing, the formal process of requesting payment from health insurance companies for services rendered. This includes completing standard insurance claim forms, managing electronic billing using industry standard software, and tracking money through accounts receivables and collections for medical companies.
This course provides medical office training using current, realistic medical office cases while building transferable computerized medical billing and scheduling skills on Medisoft, an industry standard, comprehensive, practice-management and medical billing software program. You will learn to gather and input patient and insurance information, schedule appointments, enter transactions, create claims and print reports.
C220 – Medical Terminology
The healthcare industry has its own “language”, special words and technical phrases doctors and nurses use to communicate about patients, procedures, and records. To succeed in this industry, you need to know how to understand and use this special “language”. This class will help you build a consistent and reproducible medical vocabulary so you can understand and communicate effectively with medical specialists, and also evaluate and interpret medical records.
By the time you are done, you will be able to identify and describe the major organ systems of the body, describe the major diseases and disorders affecting each body system, define word roots, use combination forms, and understand common prefixes and suffixes in medical terminology. Not only that, but you will be able to understand new and unfamiliar words by analyzing them in relation to your existing knowledge and you will be familiar with both the pronunciation and spelling of common medical words.
C230 – Medical Coding
The healthcare industry uses a special system of codes to manage the billing process. For example, imagine that a doctor performs a routine blood test on a patient. When his office sends the bill to the insurance company, they refer to the procedure not as “routine blood test”, but instead using a special code, something like B55342. Because healthcare is complicated, this helps everyone stay organized. The industry needs people who know these codes, what they mean, and how to use them.
In this class, you will learn the concepts and the proper use of HIPAA-mandated medical coding sets for the billing of diagnostic, procedural, and clinical items and services using the industry standards for this process: ICD-9-CM, CPT4 and HCPCS. Become familiar with the layout, organization and components of the manuals; learn the specific coding regulations that apply to different body systems; understand applicable coding initiatives and critical coding terms so you can make sure that your office is being paid correctly for the services it is providing to patients.
C240 – Electronic Health Records
For the past hundred years or more, the healthcare industry has been paper-based. When you go to your doctor’s office you fill out a paper form; when your doctor helps you, he writes down what he did on a paper form. All of these forms go in a paper file. The problem is, if you get in a car accident and get rushed to the hospital, the hospital doesn’t know anything about your medical records. Are you allergic to anything? Do you have heart problems that they need to know about before they perform surgery? Are you currently taking any medications? For this and many other reasons, this paper-based system is a big problem. So, the entire American healthcare industry is beginning a comprehensive shift into electronic health records. Instead of sitting in a paper file in a filing cabinet, in the future your records will be computerized and available to anyone who needs it, including you, the patient! But this is an enormous project that will take years to complete, and the industry needs people who are specifically trained in this new way of doing things.
In this course, you will learn to utilize computerized medical records systems and coding standards to improve patient care and efficiency in the medical office. Through a series of hands-on exercises you will develop the skills necessary to use authentic EHR software and the implications of HIPAA privacy regulations on the management of electronic patient’s charts and records. You will also learn about this transition into electronic records and what you can do to be a valuable asset to any organization as it copes with this massive undertaking.
C800 — Placement Workshop
At the end of the program is this two-week, final module. In the Placement Workshop, you will work in close partnership with our Career Services team to learn the strategies and tactics that make up a sophisticated, systematic job search. They will help you identify the best job opportunities for you, taking into account your personal background, work history, skills, and preferences, and then together you will tailor your approach to each opportunity to maximize your chances of success. They will help you prepare a powerful, dynamic resume customized to each opportunity and guide you through practice in proven techniques for an outstanding job interview. Before you meet with a prospective employer, you will know who you are meeting, what the job entails, and how to sell yourself in a way that will make you the obvious choice for the job. Our goal is to have you hired into your new career by the end of this workshop!
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